PT Astra International - Telemarketing Team Leader

PT Astra International Tbk is a large and solid Company with wide business interest in automotive, financial services, heavy equipment, agribusiness, information technology, and infrastructure sectors. We are currently seeking for professional candidates with strong analytical ability, high sense of achievement, ability to work under pressure, and fluency in English (both oral and written) to join Astra’s winning team. The available positions is as follow:

Position: Telemarketing Team Leader
Work Location: Jakarta Raya
Date Posted: Monday, September 15, 2008

Responsibilities
• Manages performance of telemarketing team that the targets are met at specific levels
• Compliance to Telemarketing KPI
• Day to day monitoring
• Information dissemination and update
• Forecasting, staffing and scheduling
• Performance analysis and management

Requirements
• Candidate must possess at least a Bachelor's Degree from any major
• Minimum of 1 year of team leader experience in a Telemarketing or Call Center
• Minimum of 2 years of experience as telemarketing agent
• Having knowledge on process control and improvement
• Having knowledge on other related applications
• Able to use basic Microsoft Office applications
• Good numerical and analytical skills, with basic knowledge on accounting
• Fluency in English, both oral and written

You can submit your CV by online at here